membuat janji dan melakukan reservasi melalui telepon
Making an Appointment and a Reservation by Phone
I. Appointment
Appointment is an arrangement to meet or visit someone at a particular time and place.
Making an appointment means you plan to meet or visit someone at a particular time and place.
A. Making an Appointment
To make an appointment with someone, you can use the following expressions:
- I’d like you to come and see me in …
- I want to make an appointment to see Mr/Mrs …
- I’d like to make an appointment with …
B. Accepting an Appointment
To accept an appointment, you can use the following expressions:
- Sure, I will be waiting for you.
- It’s a deal.
- All right, see you there.
- Yes, I will come.
- Be there on time.
- I will be there soon.
C. Declining an Appointment
To decline an appointment, you can use the following expressions:
- I don’t think I can.
- No, I can’t.
- I’m sorry. I’m busy.
- I am afraid, I can’t.
- I am sorry, I can’t.
- Sorry, I think I have an appointment with someone else.
D. Dialogue
Situation: Dewi makes a telephone call with David to make an appointment.
Dewi:Hello, David. How are you?
David: Hello, Dewi. I’m fine. You?
Dewi: I’m fine too, thank you. Do you have free time today?
David: Why?
Dewi: I need to meet you to talk about our plan to have holiday in Bandung.
David: I see. Let’s meet in ABC cafe at 1 this afternoon.
Dewi: All right, see you there. What about our plan to start the house plant business? Do you think we need to discuss about it soon?
David: Why not? How about meeting on Wednesday night at 8 in my house?
Dewi: Sorry, I think I have an appointment with someone else that time.
David: Really? What about Friday night?
Dewi: It’s a deal.
II. Reservation
A. Making a Reservation
Reservation is an arrangement in which something such as a seat on an aircraft or a table at a restaurant is kept for you. We usually book a hotel room, a restaurant table, a flight, a tour, etc.
In order to be able make a reservation, you need to understand the following matters.
A. Booking
When you book something, you can use the following expressions:
- I would like to book…
- I’d like to make a reservation
- Do you have any vacancies?
- I would like to reserve a room
- I would like to reserve…in the name of…
- I’d like a single room / double room
- Could we have an extra bed?
- I’d like a room with a sea view/ a balcony/ a bath…
B. Asking Terms of Reservation
To ask various matters related to a reservation, you can use the following expressions:
- Can you offer me any discount?
- Is breakfast included?
- What’s the price per night?
- Have you got anything bigger?
- Have you got anything cheaper?
C. Asking About Facilities
To ask about facilities, you can use the following expressions:
- Do you allow pets?
- Do you have a car park?
- Does the room have air conditioning?
- Does the room have internet access?
- Is there a swimming pool?
- Is there a sauna?
D. Changing Reservation
To change a reservation, you can use the following expressions:
- I am afraid I must ask you to alter my booking from … to …
- Would it be possible to change the date of the booking to …
- I Would like to change my reservation, please
E. Cancelling Reservation
To cancel a reservation, you can use the following expressions:
- Unfortunately I have to cancel our reservation for …
- I Would like to cancel my reservation, please
- I’m afraid I have to cancel our reservation for …
- Unfortunately I have to cancel our reservation for …
F. Dialogue
- Making a hotel room reservation
A: I’d like to reserve a hotel room.
B: That should be no problem. May I have your full name, please?
A: My name is John Sandals.
B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?
A: I’m planning to visit New York from Friday, April 14 until Monday, April 17.
B: Our room rates recently went up. Is that okay with you, Mr. Sandals?
A: How much per night are we talking about?
B: Each night will be $308.
A: That price is perfectly acceptable.
B: Wonderful! Do you prefer a smoking or nonsmoking room?
A: Nonsmoking, please.
B: Next question: Is a queen-size bed okay?
A: That sounds fine.
B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number.
A: Certainly. My phone number is 626-555-1739.
B: Thank you, Mr. Sandals. We look forward to seeing you in New York!
Source: https://www.eslfast.com
2. Making a restaurant table reservation
A: This is Shogun Restaurant.
B: Hello, I need to make a dinner reservation.
A: Can you tell me what night you will be coming?
B: We will be coming to your restaurant on Tuesday night.
A: What time will you be dining with us?
B: Our first choice would be 7:00, or perhaps 7:30.
A: How many guests will be in your party?
B: Four of us will be coming.
A: Please just give me your name, and at 7:00 on Tuesday we will have a table for you!
B: Great! Our last name is Foster.
A: Thank you, Mr. Foster, see you this Tuesday at 7:00.
B: I look forward to having dinner at your restaurant. Thank you for your help.
Source: https://www.eslfast.com
Filed under: Uncategorized
Like this post? Subscribe to my RSS feed and get loads more!
Leave a Reply
You must be logged in to post a comment.